More personal service
"If possible I always prefer using small, independent companies - they tend to offer a better more personal service.and Bennett Holmes certainly proves my point. The whole team are friendly and efficient but Stacey Wade was the one with whom I had most dealings.She organised and accompanied me to viewings and even gave me a lift to the property in her car as I don't drive. I cannot recommend Bennett Holmes highly enough!" (Jane Hayward)
Hi James, Many thanks again for all of your hard work on helping us purchase in Ruislip. You have been a consumate professional and we wish you the best of success going forward. R.C
Very Smooth & trouble free
Hi Matthew, I just wanted to take the opportunity to thank you for all your work during the sale of my parents property. Bennett Holmes and yourself in particular made the whole process a very smooth trouble free experience.Thanks again and if I come across anyone requiring your services I won't hesitate to recommend you. Mr Cuthbert
No real obligation
Dean, good morning. Hope the week-end went well. I would like to update you and let you know the Ombudsman's office were able to settle the case regarding our property satisfactonily and the out of pocket costs incurred by the previous vendor has been settled by the mortgage company. We would like to thank you for your involvement and acting as a conduit at the beginning of discussions, even though there was no real obligation for you to do so. For me, it helped keep things reasonable while we were trying to settle the issue through arbitration.
Huge thank you
I just wanted to say a huge thank you to you and your whole team for successfully getting my house tenanted. Your were all so professional, efficient and so easy to deal with.
I have been a landlord for nearly 20 years and this is definitely up there with my best experiences I’ve had. I will happily use your services again as my sole agent. I can’t thank you enough for your hard work behind the scenes. Thank you.
Initial judgement perfectly matched by the sale
Dear Mr Bennett,
Sorry most deeply for this delay in writing to you since the summer and finally on the 3rd day of winter I come back to you to thank you in writing for your outstanding performance in relation to the sale of our North London property.
You and Bennett-Holmes not only acted impeccably and always in a most professional manner but you outshone yourself in achieving for us the most attractive possible offer and your initial judgement was not only perfectly matched by the sale outcome but it also ensured that we could at a later date expect to attain even more.
Thank you especially for a very personal and at all times most friendly and tailored advice, ever ready to respond to developments and unexpected issues, as and when they arose. You were not just a mere estate agent but truly a friend, especially when times seemed not favourable - always calm and reassuring.
It was by chance that I first hit upon Bennett-Holmes but luck certainly accompanied me in my search, given that your office was not precisely in the same geographic location as the property; but your unquestionable knowledge of the UK property market meant this was no barrier for you. It has therefore been a pleasure entrusting our affairs with you and to have been able to rely on your office's very professional services and your constant personal advice. My initial first positive impressions of your fluency and skilfulness in dealing the sales market were never betrayed but constantly reconfirmed throughout our dealings to sell the property.
My brother and I were all along most satisfied and would unquestionably recommend you if we are ever asked for an estate agent in the UK. You and your office performed splendidly.
We want to thank you very much for having given us the opportunity to be able to start undertaking some of our plans.
And Thank YOU once again.
Manuel and Damian Sanges d'Abadie
Very strong recommendation
As first time sellers we found your professional support, guidance, experience and patience invaluable throughout from day one, especially managing and coping with a couple of unavoidable tricky hurdles such as essential repairs. We are genuinely grateful we chose your company to represent us. Mr Crossland. Northolt.
Thank you for your professional experience in selling our home. making it possible for us to buy our 'Home in the country' You are more than estate agents to us and we are privileged to call you friends. Mr & Mrs Greaves. Northolt.
Overall, good. Katie is an experienced person and excellent to work with. The property was swiftly let and i was given sound advice. Mr Galloway. Northolt.
Previous experience as a landlord and professional outlook
Total confidence in the staff and as always a very satisfactory end result. First class service. Mrs Dalton. Elliott Court.
Local knowledge of market
Sound advice, realistic expectations, friendly, helpful and responsive service. I definitely made the right choice. G Donaldson. Harrow.
Painless and smooth
Selling our house was painless and went smoothly. As this was our first time in selling we couldn't be more please. J Stane. Doncaster Drive. Northolt
Rapid service in advertising my property to let. Expedited referencing once a tenant was found. Prepared the TA and organised the signature process rapidly so the tenants could move in. Hence on this occasion you beat your competitors. Thanks. Dr Purohit. Rosebery Ave, Harrow.
Made me relaxed about the whole process
I Felt very confident in Katie Brier's abilities from the moment she came to value my property. She made me fell very relaxed about the whole process, it felt like I was talking to an old friend rather than an estate agent. Katie kept me updated at all times and offered sound advice when needed. Mrs Thompson- Brighton Drive, Northolt.
Kept informed throughout
Friendly,helpful & professional staff. We were kept informed throughout and queries were answered promptly, Many thanks to Jason and Matthew. Mr & Mrs Coan-Deane Croft Rd, Eastcote, Pinner.
Dealt with professionally
The procedure went smoothly beginning with valuation & photos by Jason. Then Matthew took over the viewings, offers etc. Which he dealt with professionally and without any problems. Mr. Finney-Windsor Crescent, Harrow.
Excellent job from start to finish
I am extremely pleased with the service I received from Bennett Holmes. Katie and her team did an excellent job from start to finish. Thank you all very much. Miss Bevan - Bayshill Rise, Northolt.
Matthew Williams did a splendid job
Thank you very much for acting for us to sell the two flats in Eastcote and bringing them to satisfactory completion. I have always found yourself and Dean very efficient, professional and courteous in dealing with us. I would also like to mention that Matthew Williams did a splendid job in keeping us up to date with the progress on sales and chasing all parties - in fact our solicitor mentioned to me as to how efficient and courteous Matthew is. It was a pleasure working with your firm and we hope to do more transactions in future. Mr Raichura - Field End Road, Eastcote.
Excellent Service from start to finish
Excellent service from start to finish from Jason, Katie and James. Having dealt with numerous estate agents in the past through my work I "LOVED" the fact of you being honest and down to earth throughout the transaction. Hats off to James who dealt with a frustrated buyer and listened to our frustration on many occassions. Thanks James!! Miss Bird and Mr Payne - Merton Avenue, Northolt
Top quality customer service
Just wanted to say I have been very impressed by Matthew, one of your staff, in terms of proving a top quality customer service thanks to his exemplary professionalism, positiveness and motivated nature. Very very impressed with how quickly he reverts with feedback, updates etc... There are not many, if any, estate agents I know that are of matthews's calibre and he is certainly an asset to your company. Mr Verma - Malpas Drive, Pinner.
I thought you were outstanding
The Service was Superb
From start to finish the service was superb. Regular update phone calls and also assistance in dealing with our solicitors, Katie and her team did everything possible for a smooth sale. Mr Heaffey - Gonville Crescent, Northolt.
Excellent service above and beyond
Handled a sensitive situation with the tenant with professionalism and provided guidance and support which was much appreciated. Excellent service above and beyond. Mr & Mrs Penny - Winslow Close, Pinner.
The property was under offer very quickly
I purchased my current house via Bennett Holmes and the main reason I initially chose to employ Bennett Holmes to market my other property was based upon how impressed I was that Jason remembered who I was from that purchase. He not only remembered my name, he remembered the address of my second property and most importantly what football team I supported. Having selected Bennett Holmes I was not disappointed by the level of service given to me, specifically the knowledge of the property market in the local area. I was pleasantly surprised at the value they attributed to my property. Whilst this in itself does not count for much until the property is sold, the property was under offer very quickly after it was viewed by a number of prospective buyers. Once under offer, Bennett Holmes kept me up to date throughout the process up to the day of completion. I would have no hesitation recommending them to anyone. Mr Faber - Pembroke Road, Ruislip.
Dealing with our let so efficiently
Dear Jason. Gloria and I would like to thank you for dealing with our let so efficiently. Your professionalism and that of Dean, who handled the early part of the transaction, shone through, giving us enormous confidence. This was not misplaced, with our charming new tenants being safely installed in record breaking time - the whole transaction taking just a shade under two weeks from start to finish. Again - many thanks for all your help and efforts on our behalf. Mr & Mrs Lewis - Kent Gardens, Eastcote.
Excellent Sales Staff
Excellent sales staff, professional and always keeping you informed of progress. Would use Bennett Holmes again and probably very soon! Mrs Barrows - Joel Street, Northwood.
Prompt professional advice
I have been renting my house in Northwood through Bennett Holmes for the past year and living some distance away from the property makes having a management company essential. They found a tenant very quickly and have always offered prompt professional advice and any issues have been dealt with efficiently by Dean and Jason. I have always been paid on time and would recommend using Bennett Holmes as a letting agent to any prospective landlord. It is refreshing to deal with such a friendly professional company that have a practical hands on approach to property management. Mr Johnston - Highland Road, Northwood.
Supportive with a positive attitude
We found the whole team very professional, supportive with a positive attitude. The viewings were organised efficiently and effectively. We were updated on a regular basis about all stages of progress. We would willingly recommend this company to others. Mrs Eagland - Gonville Crescent, Northolt.
Above and beyond my expectations
The service I received was above and beyond my expectations. Katie, James and Sophie were a pleasure to deal with and were very professional in their communications. Ms Graham - Eastcote Lane, Northolt.
Always on hand to give me advice
I would like to thank Dean and Matthew for handling the sale of my mothers house. Travelling from Bow I wanted to use an estate agents in Northwood Hills. Dean was very sympathetic to my circumstances and the stressful and unpredictable business of selling a property in the UK proceeded as smoothly as possible. Dean was always on hand to give me advice throughout the course of the sale. Thanks again. Ms Backhouse - Winchester Road, Northwood.
Provided excellent guidance and reassurance
It's been very stressful, but through no fault of Katie and her team who have provided excellent guidance and reassurance throughout. Thank you! Mr & Mrs Woodruff - Church Road, Northolt.
Thank you so much for being a great agent!!
Hi Jason, Thank you so much for being a great agent! I had pleasure knowing you and using your agency! You are true professionals and always making that extra step towards your customers! I hope you did not have too much trouble with me, and hope you will have good memories too. All the best to you and your colleagues! Thank you once more! - Ms Daugste - Wolseley Road, Harrow.
Jason inspired the most confidence by far
We chose an agent from our lawyer's recommendations. Jason inspired the most confidence by far. This was an estate sale and my sister and I live abroad. We interviewed Jason separately and were equally definite in wanting him to represent us. Everything was then done by email. He was very patient with us! He explained the real estate system and made sensible recommendations without ever making us feel we had to follow them. He really seemed to know his stuff. Mrs Kelly - Woodlands Avenue, Eastcote.
It is simply outstanding
Hi Dean. May I take this opportunity to thank Jason and yourself in how you have dealt with this matter. It is simply outstanding. It has been a pleasure working with you. We have admired your hard working ethos, efficient approach and use of initiative. Most importantly, you go out of your way to make life easier for both sides of the deal and for that we are very grateful. Mr Tanna - Hanover Court, Hatch End.
Handled with discretion and sensitivity
Dear Jason. I am writing to thank you for the great job you did selling my mum's house. It was an awful time for me and I greatly appreciated your patience and guidance. Selling my mothers estate was handled with discretion and sensitivity. Every effort was made to keep me reassured at such a terrible time. Financial complications were dealt with efficiently and successfully. It is refreshing to see honesty and professionalism as you displayed. Thank you. Mrs Gerdes - Woodlands Avenue, Eastcote.
Willing to do everything possible
All proceeded very well throughout because of their personal qualities of being kind, understanding, easy to talk to, knowledgeable, hard working and willing to do everything possible to resolve difficulties. I knew Dean through his valuations for probate and his willingness to help with information and advice when neighbours and myself were worried about building development work nearby. Ms Armstone - Briarwood Drive, Northwood.
The whole team was knowledgeable
Katie's service was excellent from start to finish. She was very friendly and professional and kept us well informed to the completion of the sale. The whole team was knowledgeable about the sale of the property and were always very helpful on the telephone to us. We would highly recommend her and your company again. Katie Brier is an asset to Bennett Holmes. Mr Faircloth - Somervell Road, South Harrow.
Guided me through it effortlessly
Very pleased with the service from start to finish. Letting was a new experience for me and you guided me through it effortlessly. Ms Heath - Briarwood Drive, Northwood.
We are delighted
Jason and Chelsey were fantastic, so professional. We are delighted. Miss Weston - Barrow Point Avenue, Pinner
Bennett Holmes are the finest agents in the area
I have dealt with several estate agents, for my personal house move as well as investments. Bennett Holmes are the finest agents in the area; integrity, knowledge, decency and most of all attention to detail. I have encountered, so far, 0% error / shortfall in my dealings. Well done, great working with you. Mrs Champaneri - Pinner Road, Northwood.
The procedure was "stressless"
The procedure was "stressless". Katie and all the team were very efficient, interested and friendly. I could not have hoped for a better service from an Estate Agent. The whole house selling process was extremely smooth, thanks to the team at Oldfield Circus. Mr Grierson - Castle Road, Northolt.
The team has been fantastic
The overall service I have received from Katie and the team has been fantastic - always forthcoming with updates and information and prompting me when needed. Being a first time seller, they were a dream to work with and I couldn't recommend them higher. Miss Culbert - York Avenue, Hayes.
Could not fault the support received
Very smooth, friendly and professional service. Could not fault the support received. Thank you. Mrs Peterson - Kingswear Road, Ruislip.
Would highly recommend
Smooth process with honest, friendly and efficient service. Would highly recommend. Miss Kouroushi - Vincent Court, Ruislip.
Katie was excellent
Katie was excellent in keeping up to date with viewings / feedback and with chasing up the buyers. She kept us informed throughout. You have reliable and knowledgable staff. I would recommend your organisation to others. Mr & Mrs Ranjit - Bangor Close, Northolt.
He instilled trust in me
Jason was the most honest, down to earth, easy to deal with and pleasant estate agent I've ever met. He instilled trust in me. I found the service efficient, professional and patient in helping me understand the process. You've really made the whole process so easy I've changed my view of how complicated I used to think it all was! Mr Miller - Taywood Road, Northolt.
Stress free. Fantastic Service, really professional. Kept informed and provided with impartial advice. Felt you were fully engaged and achieved full rental income. When are you opening up in Borehamwood! Mr & Mrs Vincent - Haydon Drive, Pinner.
The process from beginning to end was efficient, smooth and I was kept informed every step of the way. All the staff I dealt with gave me a strong and consistent service. I'm delighted! Ms Kotecha - Pinner Grove, Pinner.
First Class from start to finish
First Class from start to finish. Recommended, initial contact professional, helpful, with a competitive price. Kept well informed and given a personal service. There is not one area I would seek to improve. Thank you. Mr Lunson - York Road, Northwood.
She has secured a better than hoped for deal
Katie Brier is whip-smart, professional and a great negotiator. With a huge amount of work, good humour, and patience, she has secured a better than hoped for deal on our family home. We couldn't be happier with the outcome. Katie is thoughtful and diligent, and a delight to work with. I recommend Katie and the Bennett Holmes team unreservedly to anybody thinking about selling their home. Miss Hall - Fort Road, Northolt
Highly recommend their service
First time rented a property and so was unsure what to expect in terms of procedures, etc, Bennett Holmes took away the pain and were great in making sure all the arrangements for my rental were carried out smoothly, it was a breeze from start to finish. I had great support from them during my tenancy, never intruding but always there when I needed them, friendly staff, professional manner, would always seek to have any future rental plans done via Bennett Holmes, highly recommend their service, thanks team for making my first rental experience so comfortable ! - Mrs Hyder - Rosebery Avenue, South Harrow
Will was proactive
Will was proactive and on top of things all the time. You only sent serious viewers (unlike others) and when help was required following the survey you gave it (unlike our experience with a High Wycombe agent). Mr Beadle - Hillcroft Avenue, Pinner.
An extremely professional approach - exactly what was needed! SUPERB SERVICE! Starting with the initial meeting - on time, fully prepared, excellent reassuring manner, personal touch, immediate follow-up and useful advice. The whole experience has been excellent so far. Jason and Katie well done. Dr Rouse - Caledonian Court, Northolt.
Achieving a very good price
The only people who took the trouble to follow up our progress in obtaining probate in a helpful and kind manner. You were able to give us concrete evidence of your ability to sell the house and followed through achieving a very good price. We were kept informed at all stages and you kept our buyers, both solicitors and us on our toes so that very little time was wasted. Mr & Mrs Davies - Wadham Gardens, Greenford
Thank you so much
The sale went efficiently and was effortless on our part. Throughout the whole process I have been fully informed, in addition, the assistance I have received in the purchase of my maisonette has been invaluable. Thank you so much for helping me through this traumatic process. Mrs Cogan - Churchfield Close, North Harrow.
A very good job Will
The 'excellent' tick boxes relating to our slae reflect 100% Will's handling of the sale and his attention to detail and response (timing and quality. Avery good job Will, many thanks. Mr McMahon - East Mead, Ruislip
For those considering using this agent, look no further
My wife and I recently returned to use Bennett Holmes again after having huge success first time round. This time was no different, Jason and Will were on the ball, efficient and professional in their day to day dealings with us, and their ability to back up the talk with the tenant was completed in double quick time. For those considering using this agent, look no further. Thanks gentlemen, we are grateful! Mr & Mrs Hinds - Longley Road, Harrow
Katie was exemplary
The procedure was quick and very informative. We were kept up to date and viewings were carried out in a professional manner. The whole team at Oldfield Circus were helpful, Katie was exemplary. Mrs Denton - Briar Crescent, Northolt.
House sold within 2 weeks - Great result
The service was excellent and all went very smoothly. Katie Brier was very professional, friendly, polite and kept us informed every step of the way. House sold within 2 weeks - Great result. Mrs Day - Whitton Avenue West, Northolt.
Matthew worked so hard
Dear Dean. Just a note to say a big thank you to Matthew Williams for all his hard work in selling Frithwood Avenue. It was a difficult sale, but Matthew worked so hard and helped us in everyway he could, he was understanding and so professional in every way. I certainly would not hesitate in recommending all at Bennett Holmes. My experience has been that we have been helped in everyway to a very high standard. Once again a very big thank you to all at Bennett Holmes. Mrs Davis - Frithwood Avenue, Northwood.
Will was excellent
Will was excellent at keeping me informed of the progress for selling the house. Would not hesitate to recommend Bennett Holmes again. Thank you for all your help. Mrs Wilson - Field End Road, Eastcote.
Special Thanks to Will Wells
The sale was a very stressful time but the service received from all members of staff went above the norm, with special thanks to Will Wells for his support and understanding. Mrs Skelton - Moorcroft Way, Pinner.
At the very top of our experience
Dear Jason. We sought valuations from other local estate agents as well as Bennett Holmes. These were needed initially to arrive at a valuation for probate as well as to enable us to decide whether to sell or rent out my late mother's house. My wife and I were immediately impressed by Katie Brier's manner, professionalism, sensible approach to the valuation and the full and prompt response and felt that they set Bennett Holmes clearly apart from the competition. Once we were in a position to issue instructions to market the property, my wife and I were totally in agreement that we should give the sole agency to Bennett Holmes. This was proved to be a correct decision by the rapid results achieved from the initial marketing of the property. Selling the home of a recently deceased parent is potentially a very stressful experience but Katie and her team succeeded in minimising the stress throughout the entire process. My wife and I have bought and sold a number of homes over the years mainly as my employers required us to move to various parts of South and Central England during the course of my career and the service that we have received from Katie and her team was at the very top end of our experience. Mr Bacon - Whitton Avenue West, Northolt.
I found the procedure very efficient
Dean handled the whole sale in a very business like manner. I found the procedure very efficient and wouldn't hesitate to recommed Bennett Holmes to anyone! Thank you. Mrs Reid - Chamberlain Lane, Pinner
Speed of communication, transparency and "hunger"
Jason, Thanks for your professionalism in this transaction. When we were looking to let the house last year and were discussing with you and another agent, we honestly were hoping that we could have let the house through you given the speed of communication, transparency and "hunger". I have been impressed with the "bespoke" nature of your services. One of the key differentiators is your speed of response and being open and transparent. Very very rare traits in an industry (real estate) which is unfortunately known for less than efficient services. To continue to be successful, do not lose those elements as you expand and grow. This is what separates you from the others. Thanks again. Mr Sethi - Deane Croft Road, Pinner.
An able manager plus hardworking and polite staff!
When my husband first entered your office for his first enquiry, he spoke to James, whose politeness, competency and honesty truly impressed him. We decided to select Bennett Holmes for the sale of the property left to me by my late father in preference to other agents, after meeting your office manager Ms Katie Brier, a week later. Her approach, explanations about the marketing of the property and personality were reasons for our choice. We were proven right. Your office is run by an able manager plus hardworking and polite staff. Mr & Mrs Adilogu - Lancaster Road, Northolt
Quick and efficient manner
Thank you for your assistance ( and Katie's in Northolt) for renting the property out for us in a quick and efficient manner - most appreciated! Mrs Joyce - The Fairway, Northolt.
Exceptionally pleased with all aspects
I have been exceptionally pleased with all aspects of the service you provided during the sale of my mothers home. I would definitely recommend your company to my friends and would like to thank you for all your work on our behalf. Mrs Doherty - Pinner Road, Northwood.
Quickly understood what type of property I was searching for
I purchased my property in Cardinal Road but had no property to sell. During my time searching for a property Danny was my contact at Bennett Holmes. From the outset he has been excellent. He has been extremely professional and the most impressive thing (in my opinion) was that he quickly understood what type of property I was searching for. Believe you me, the number of estate agents that I have dealt with that emailed or called me about houses that were totally unsuitable for me! I would also like to add that every staff member I have spoken to on the telephone have also been extremely professsional and friendly which is a credit to the company. I would certainly recommend your company to my friends. By the way tell Danny he owes me a bottle of champagne! Not really, he hasn't paid me to write this! Ms Shah - Cardinal Road, Eastcote
Appreciated the feedback calls
Jason and Will made our "moving" experience stress free. We were kept informed throughout and appreciated the feedback calls. Mr & Mrs Fleck - Cannonbury Avenue, Pinner.
Overall selling procedure very good
I felt the overall selling procedure was very good, I was always kept up to date on viewings / offers and the service was very good. Now the sale has gone through I am so very pleased. Mr Brown - Kent Gardens, Eastcote.
The house sold in a very short time
The service was very good. Staff were friendly and very helpful. The house sold in a very short time. Mrs Lewis - Stroud Gate, South Harrow.
I appreciated your professionalism
I appreciated your professionalism, your prompt response to all my questions, your perserverance to find a buyer for my property and for working hard on my behalf. Ms Rushton - Pinner Road, Northwood.
Thanks for making it as easy as possible
As we were dealing with my mothers estate it was an emotional time. Firstly Danny and laterly Will could not have been more friendly and helpful - thanks for making it as easy as possible. Mrs Pye - West End Lane, Pinner.
A genuinely nice bunch of guys
Genuine sales approach that was knowledgeable yet not pushy. A genuinely nice bunch of guys and I would highly recommend them. Brochure and website very good and very professional. Mrs Mundle - North View, Pinner.
Would definitely recommend you
Excellent service - Very good at keeping me informed of progress. Would definitely recommend you. Mrs Finch - Woodford Crescent, Pinner.
I only wish you had an office in Chesham
The service given by Dean was second to none. Quick, friendly, reliable, updated me consistently throughout the whole process whichis rare to find. His helpfulness was also incredibly appreciated. I only wish you had an office in Chesham so if I ever sold my next property I could instruct you again. Ms Battacharya - Pinner Grove, Pinner.
I can't think of a single negative
I can't think of a single negative, everyone was always helpful and that made the overall sale problem free. Mr Harrington - Ribblesdale Avenue, Northolt.
It could not have been handled any better
Dear Dean and team. Thank you very much for your professional services regarding the sale of our property in Lyndhurst Gardens, it could not have been handled any better. We are settling in to our new home but it will take time to adjust to this new area by the sea (no snow as yet). Once again many thanks. Regards to you all. Mr & Mrs Goodwin - Lyndhurst Gardens, Pinner.
I have been exceptionally pleased with all aspects of the service you provided during the sale of my mothers house. I would definitely recommend your company to my friends and would like to thank you for all your work on our behalf. Mrs Doherty - Pinner Road, Northwood.
The valuation was spot on
Just a few lines to say a huge thank you for selling our house. We have been delighted with the way the sale was conducted from start to finish. The valuation was spot on, no over-inflated price promises to get our business. The number of accompanied viewings was astounding. The good advice received was always welcome and we were kept fully informed of progress all the way. We would not hesitate in using your services again in the future and will be recommending your thoroughly professional services to our friends and family. Miss Harrison & family - Pine Gardens, Eastcote.
I was impressed by the professional and friendly service provided by Katie and her team. Highly recommended! Mr Bassett - Reading Road, Northolt.
Very professional and helpful
We found the team at Bennett Holmes very professional and helpful. The communication was prompt and detailed, our queries were always answered quickly and completely. Bennett Holmes also go the extra mile which impressed us: picking the purchaser up from Eastcote and dropping him round for a viewing was very helpful! We wouldn't hesitate to recommend Bennett Holmes in future. Mr Burger & Miss Papworth - Somerford Close, Eastcote.
Over and above the standard
I would like to thank you for the extra help you gave us in selling my uncle's house in Northwood. We were concerned about selling the house because we live 150 miles away but the help you gave, which was over and above the standard estate agents service, made the whole process very easy. We would not hesitate to recommend your services. Mrs Simpson - Northwood Way, Northwood.
I would recommend them to anyone
I must take this opportunity to thank you particularly and Michael and Matthew for being so tolerant with such a difficult move, one hears many stories about Estate Agents but you are very different you work like a family unit you were all fantastic. The service I received through a difficult sale and three previous sale failures was excellent. Always available to answer questions and to help in any way. I would recommend them to anyone wishing to sell or let in the area. Good presentation. Many Thanks. Have a good 2012. Mrs Messer - Hillside Crescent, Northwood.
Katie was excellent
Katie was excellent and liaised with us throughout. Bennett Holmes office staff were all excellent, very polite and good prompt communications. Mr Strange - Hawtrey Avenue, Northolt.
Friendly welcoming staff
The procedure ran very smoothly, friendly welcoming staff, very accommodating and friendly service. Kept well informed. Mr & Mrs Snook - Oldfield Lane, Greenford.
Over and above the call of duty
We felt that the level of support you provided, particularly when we were struggling with information required by the purchasers solicitors, was over and above the call of duty. Thanks Will. Mr & Mrs Williams - Georgian Lodge, Pinner.
I found the helpfulness excellent
Having lived here for 52 years and having been told what a bad experience moving can be, I found the helpfulness excellent and have already recommended the Oldfield Circus office to a friend who is thinking of moving next year. Mrs Milton - Carr Road, Northolt.
Fantastic Service. I was very impressed by the degree of professionalism whilst keeping everything on a friendly basis. I came as a recommendation and I would highly recommend you to other people. Having experience previously with two other local estate agents you are by far the best. Mrs Mitchell - Lowlands Road, Pinner.
Dear Ms Brier, I would like to take this opportunity to give special thanks to both yourself and James for the service provided throughout. As you are aware I have found the whole process extremely difficult, due to the loss of my lovely Mum and the memories I have of 'Keble Close' which cover a period of 28 years. Your understanding and awareness has been greatly appreciated. I would not hesitate to either use or recommend Bennett Holmes Estate Agents in the future. Thank you once again for your support. Mr Bagg - Keble Close, Northolt.
Discrete and sensitive to our needs at all times
We would like to thank you Jason along with Will and Danny at your Eastcote office, for the very courteous and professional way you handled the sale of our property.You and your staff have remained polite and most importantly, discrete and sensitive to our needs at all times.We would thoroughly recommend Bennett Holmes to our friends. Thank you. Mr & Mrs Mongston - Deane Way, Eastcote.
Exemplary Service is an understatement
"Exemplary service" is an understatement! Dean in particular went 'above and beyond' on many occasions and really made this sale happen - without him it would have stalled many times. I am hugely impressed - I have never known such commitment or level of service in any industry. Thank you! Miss Jennings - Jasmin Close, Northwood.
Their depth of market knowledge
I decided to sell my 4 bedroom semi-detached house in March 2011 and initially instructed Bennett Holmes to carry out a valuation. Their depth of market knowledge, professional approach and comprehensive marketing/advertising package led me to instruct them to sell my house. I had the pleasure of dealing with William Wells their Sales Manager throughout the process. My property was marketed on the day of instruction with professional photos, EPC graph and a detailed floorplan highlighting it in its best light online and in traditional media. The amount of viewings booked in on a constant basis pleasantly surprised me as did the daily feedback and communication on these visits. In a short period of time my property went under offer and William again looked after the whole sales progression. Once more the constant flow of communication meant that I was aware of every step of the transaction and all the 'hassle' of dealing with solicitors was also taken care of. Although my chain had many component parts, William ensured that the sale of my property went through at breakneck speed with all parties having no issues whatsoever. I cannot recommend Bennett Holmes and William Wells highly enough as the full end to end process meant that one of the three most 'stressful' events in life took place without any disturbance to my family. Thank you once again. Mr & Mrs Santamaria - The Close, Eastcote, Pinner.
A very professional person
I have had the best experience in dealing with Matthew Williams in regards to selling my first ever property. A very professional person, his experience and knowledge of the market is excellent. I would without any hesitation use his services again and would highly recommend him. Mr Q Kassamali - Chestnut Court, Watford Road, Northwood.
My heartfelt thanks to you
Dear Jason I wish to express my heartfelt thanks to you, Will and Dan for the excellent service I received from you all in the selling of my property, not only were you efficient and courteous but you also were very helpful and supportive and took away a lot of the stress that goes with the selling of a property. I would definitely recommend you to anybody within my circle who are considering selling their property. Wishing you every success in the future. Miss Elston - Victoria Road, South Ruislip.
I found William Wells and Jason Bennett highly professional, pleasant and helpful throughout the business of selling my house. Highly recommended! Miss Evans - Morford Way, Eastcote.
Showed your professionalism
Hello Katie I was very pleased with the way you've handled the selling of my property, so this is to thank you and James for your services, which showed your professionalism in a very friendly way. Thanking you again and all the best. Mr Bou Mansour - Newnham Gardens, Northolt.
Really impressed with the personal service
Dean and the team Thank you for all your help in ensuring the sale of our home proceeded smoothly. I have been really impressed with the personal servcie and glad that I chose to sell through yourselves and would recommend you to others. Mrs Podmore - Lyndhurst Avenue, Pinner.
We instantly felt at ease
Putting our flat up for sale and moving to a house was a huge and nerve wracking decision. We were also slightly nervous about which estate agents to sign up with, because we'd heard many stories about pushy agents in London. However when Katie visited to talk through their package, we instantly felt at ease. Katie was bright and cheerful, open and honest and we were so impressed with how prepared she was, with information ready to hand over containing answers to questions we had and some that we hadn't even thought of. Right from the onset we found all the agents at the Northolt office to be extremely proactive, attentive, personable and true to their word, they ensured the successful sale of our flat. We would without doubt use them if ever we were to move again. Mrs Wood - Millway Gardens, Northolt.
It was sold in record time
I was very impressed by the professionalism of William Wells when he handled the sale of our property. It was sold in record time and achieved the asking price. Mrs Lynch - Southbourne Gardens, Eastcote.
They worked efficiently and diligently
We've dealt with a number of estate agents over the past year and Danny and Jason stand out because of their professionalism and honesty. They worked efficiently and diligently without being overbearing or pushy. We're delighted with the new home they helped us buy. Mr & Mrs Mason - Pine Gardens, Eastcote.
We were very satisfied
We sold and were buying through Bennett Holmes. The team did a great marketing job; our house was sold in good time. Although our purchase transaction was fraught; Jason, Danny and the team were supportive, professional and courteous. We were very satisfied with the service we received. Everything was well communicated and very professional. Mr & Mrs Oshowole - Pine Gardens, Eastcote.
Katie and James have great patience
We felt Katie and James worked really hard at getting the viewings and pushing for a sale. The photos of the flat looked great and you worked well around the fact that we had a small child whose routine we didn't want to disrupt. We thought you were all supportive and proactive during the process - which is stressful - and also helped us immensely with our purchase of a new home. Katie and James have great patience and skills in negotiation. They are keen, active, friendly, professional and hardworking. I would happily speak to any potential customers in the future and recommend them to you. Thank you for all you have done. Mr Semar - Owen Close sale and Mildred Avenue purchase.
My thanks and appreciation for your help
Dear Jason I would like to place on record my thanks and appreciation for your help in my recent purchase in Eastfields through what was then Baker Pearce. The courtesy and professionalism you afforded me throughout the negotiations were second to none and made a tremendous difference in a very difficult time to the outcome between the sale of my previous property and the purchase of Eastfields. I am very happy that I finally got the property of my choice and was in no small measure to your kind assistance. Again many thanks and I wish you good luck in your new venture. Mrs Ellis - Eastfields, Pinner.
Will proved me to be wrong
Being a first time buyer, I was sceptical whether the buyers interest's would at all be of concern to an estate agent considering it is the seller who is the agents client, Will proved me to be wrong. Any loose ends that crept up were quickly handled by Will and any queries that I had were similarly dealt with in a robust & professional fashion throughout my purchase from the offer stage, buying a house was stressful enough with the commitment that you take on, hence I was happy to have one less thing to worry about - infact it was Will who had to chase me to collect the key's for the new house! Thank you all and all the best for the future Mr Popat - Abbotsbury Gardens, Pinner.
No hesitation in recommending Katie
I wish to thank the sales staff, especially Katie Brier for the efficient service they recently provided for the sale of my brother's property in Dukes Avenue, Northolt. From the concept Katie proved to be supportive, committed and professional during what started as straightforward but then became a more involved and complicated sale. I was updated regularly and kept informed of viewings and offers. There was always somebody at the end of the phone who could deal with any queries I may have had and I would have no hesitation in recommending Katie and the rest of the sales staff in the future. Mrs Tippins - Dukes Avenue, Northolt.
Matthew kept me up to date
Matthew kept me up to date regularly during the sale of my property from viewings through until a sale was agreed and was friendly and approachable whenever I needed to speak to him. Miss Robinson - Valley Close, Pinner.
Helpful and very professional
This is just to say thanks for the helpful and very professional service that you and your colleagues Matthew and Michael provided to me in the selling of my house. It was not the easiest period to be negotiating a sale but your perseverance in attracting so many viewings eventually paid off and the sale proceeded very smoothly. Please pass on my thanks to Matthew and Michael. Mr Edwards - Rochester Road, Northwood.
Thank you to the Eastcote Office
We would like to thank the Eastcote office who recently sold our property. We predominantly had dealings with Will who we found very professional in chasing the sale through, we were regularly updated from start to finish and would happily recommend the service to our friends and family. The service far exceeded that of previous estate agents that we had used in the past. Once again thanks for all your help. Mr Murphy - Aragon Drive, Eastcote.
Also considered what I was looking for as a buyer
I would like to thank William Wells for his professionalism in the months leading up to my purchase. William represented the vendor in an extremely professional manner but also considered what I was looking for as a purchaser. William never put pressure on me and always acted in a very professional manner. I would certainly return to Bennett Holmes in the future should that be necessary. With Best Wishes Miss Glavin - Aragon Drive, Eastcote
The service we received was exceptional
Our intial point of contact was Katie Brier, Sales Manager of the local branch who dealt with the sale of the property throughout the process. Following her visit to our property, it was marketed and after around five accompanied showings sold within two days. The service Katie provided was extremely professional and very friendly and we were kept completely informed of all developments during the sale process to conclusion. The service we received was exceptional and have recommended to many others and will continue to do so. Mr Bryan - Rothesay Avenue, Greenford
Very high levels of client service
Dear Sirs We would like to convey our gratitude to Dean Holmes & Matthew from the Northwood Hills office. From day one right through to completion they have displayed very high levels of client service. We were actually looking to market our home through another agent and it was only by chance we came across them in Northwood Hills. Throughout the process they were reliable, timely and very client centric. They were keen to ensure that the vendor / buyer communication was constantly maintained. This I believe is crucial in ensuring things proceed as smooth as possible in what appears to be an overly-complicated house buying process. They were also very good at setting viewings, returning calls/emails, displaying excellent soft skills in suggesting potential buyers suitability to the transaction and helpful in suggesting practical solutions & guidance on issues like feedback from surveys etc. They were on hand to advise on any aspect of the process - for which we are very grateful. Although we had a few problems that did arise during the process, which I would point out did not relate to anything they were dealing with - I would have absolutely no hesitation in recommending them to colleagues, family or friends. I would also point out that the above reflects exactly how your firm is portrayed on your website. Please could you ensure your managing director receives a copy of this letter Mr & Mrs Parmar - Pinner Road, Northwood.
We were very impressed
Dear Dean and Colleagues We would like to thank you for all your help and advice, on the sale of our house. We were very impressed with the personal service we received and would recommend you to others. Mr & Mrs Dicker - Haryln Drive, Pinner
Many thanks for an extremely good service
I would like to write and express how pleased we were with the sale of the above. Dean Holmes, who handled the sale, was excellent. He was very professional and an extremely good communicator. Without his regular contact with us right up until completion date we would have been unaware of what was happening. Many thanks for an extremely good service. Mrs Hatchett - Wiltshire Lane, Old Eastcote.
An absolute credit to your company
Dear Sirs I have just exchanged contracts on a property in Northolt that was handled by Katie Brier at your branch in Northolt. I have worked as a mortgage underwriter for a high street bank for many years and my job has involved liaising with estate agents on a regular basis. I have to say that the level of service I received from Katie was first class. She kept me updated with the progress of the sale and was always more than happy to answer any queries either from myself or the buyers via email or the telephone, nothing was ever too much trouble for her. She was at all times totally professional and she is an absolute credit to your company. I feel it is important to let you know of my experience as I know how easily people complain about poor customer service but do not always take the time to say thank you when the service they have received is exceptional ( as in my case ). Cathy Irving - Lancaster Road, Northolt